As Petmate, a leading manufacturer of pet care products, enlisted contract manufacturers to support an expanding product line and keep up with growing demand; it found that its existing enterprise resource planning (ERP) implementation required extensive manual workarounds. Depending on the volume of sales orders, a single staff member could spend an entire day emailing and faxing partners order information, shipping instructions and labels, and feeding release and shipment information back into the ERP system of record. The manual process also made it difficult to add new manufacturing partners without adding new staff.

Petmate then enlisted the help of TAKE Supply Chain's Xtended Process Control (X.PC) to not only streamline the administration of contract manufacturing for Petmate; it also simplified the process for the company's contract manufacturers.

In this case study you will learn how X.PC transformed Petmate's manual approach to working with manufacturers through a Web-based collaborative environment that improved shared communications. Read on to learn all the benefits switching to X.PC can provide for your company.